VectorWarden / legal
Privacy Policy
Last updated 20 August 2026
1. What we process
VectorWarden processes account details such as name, email, role, organization membership, login and audit history; billing references supplied by our payment provider; server health and configuration; and combat telemetry, player identifiers, detections, incidents, bans, screenshots, and video evidence submitted by your servers.
2. Why we process it
We use this information to provide and secure the service, authenticate users and agents, enforce plan limits, investigate abuse, support customers, process subscriptions, and comply with legal obligations. Organization customers determine why player telemetry is submitted and are responsible for an appropriate lawful basis.
3. Sharing and processors
Information is shared only as needed with infrastructure, storage, email, and payment providers that help deliver VectorWarden, or where required by law. Organization owners and authorized members can access data belonging to their organization according to their assigned role.
4. Retention
Evidence retention follows the active plan: 14 days on Starter, 30 days on Pro, and 90 days on Network, unless a shorter legal or security requirement applies. Account, billing, and audit records may be retained longer where necessary for fraud prevention, dispute handling, and legal compliance.
5. Security
We use organization-scoped access checks, private object storage, hashed credentials and invitation tokens, authenticated agent requests, renewable leases, and audit logging. No online service can guarantee absolute security.
6. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or export personal information, and to object or complain to a supervisory authority. Player requests should normally be directed first to the organization operating the relevant game server.
7. Cookies
VectorWarden uses strictly necessary, HTTP-only session cookies to keep users signed in and protect authenticated requests. We do not use advertising cookies in the portal.
8. Contact
Privacy questions and rights requests can be sent to [email protected].